Quick Answer: Tenet Healthcare agreed to settle claims that tracking pixels on its hospital websites and patient portals shared visitor data with advertisers. If you used a Tenet website or patient portal between January 1, 2017 and September 18, 2023 and are identified in Tenet’s records, you can claim about $16 plus two years of credit monitoring. The claim deadline is March 15, 2027.
Key Takeaways
- Payment: about $16 cash plus 2 years of CyEx Privacy Shield Pro, as reported by settlement trackers
- Claim deadline: March 15, 2027
- Opt out and objection deadline: December 21, 2026
- Final approval hearing: January 14, 2027, 10:00 a.m. CT
- Notices began mailing October 22, 2026
- You need the Login ID and PIN from your notice to file online
- Tenet denies wrongdoing
Quick Summary
| Item | Detail |
|---|---|
| Payment | About $16 plus 2 years of credit monitoring (per trackers) |
| Class period | January 1, 2017 to September 18, 2023 |
| Who is covered | People identified in Tenet’s records who used Tenet websites or patient portals |
| Opt out and objection deadline | December 21, 2026 |
| Final approval hearing | January 14, 2027, 10:00 a.m. CT |
| Claim deadline | March 15, 2027 |
| Official site | TenetPixelSettlement.com |
| Phone | 833-296-0729 |
| Case | Jane Doe v. AMISUB (SFH), Inc. d/b/a Saint Francis Hospital-Memphis, No. CT-3086-23, Shelby County, Tennessee Circuit Court |
What the Tenet Settlement Is About
The lawsuit says Tenet placed tracking technology, often called pixels, on its hospital websites and patient portals. Plaintiffs claim the tools sent information about visitors’ activity, which can include health related searches and appointment activity, to third parties such as advertising platforms without proper consent.
Tenet denies wrongdoing, and the court has not decided who is right. Similar healthcare pixel cases have settled across the country, including the MyChart class action settlement.
Who Qualifies
You qualify if Tenet’s records identify you as someone who used a Tenet website or patient portal between January 1, 2017 and September 18, 2023. Notices are being mailed from October 22, 2026 to people on that list.
How Much Will You Get?
Settlement trackers report a $16 cash payment and two years of CyEx Privacy Shield Pro credit monitoring for each valid claimant. The official site does not state these amounts in the text we could review, so confirm them on your notice. Trackers also report that $8.5 million in attorney fees is paid separately by Tenet, so it should not reduce your payment. See how class action payouts are calculated.
How to File a Claim
- Watch for your notice, which includes a Login ID and PIN.
- Go directly to TenetPixelSettlement.com. Do not use links in unsolicited messages.
- Enter your Login ID and PIN and choose your options.
- Submit by March 15, 2027.
- Save your confirmation.
Filing is free. If you did not get a notice and think you qualify, call 833-296-0729. See how to claim settlement money and what to do when you get a class action notice.
Opting Out or Objecting
The deadline to opt out or object is December 21, 2026. The settlement website previously showed November 27, so confirm the date on your notice. Opting out keeps your right to sue Tenet separately but means no payment.
When Will Payments Be Made?
The final approval hearing is January 14, 2027, which comes before the claim deadline. Payments are made after final approval and the claims period, subject to any appeals.
Watch for Scams
Use only the official website and your mailed notice. Never pay to file, and never share your full Social Security number or bank login. Report fraud at ReportFraud.ftc.gov and see our guide to class action settlement scams.
Is the Payment Taxable?
Privacy settlement payments may be taxable. See is settlement money taxable and ask a tax professional.
Common Questions About the Tenet Healthcare Settlement
Can I still file a Tenet settlement claim?
Yes. The deadline is March 15, 2027.
How much will I get from the Tenet pixel settlement?
Trackers report about $16 plus two years of credit monitoring. Check your notice for the final terms.
I did not get a notice. Am I covered?
Possibly. Call 833-296-0729 or use the official website to ask whether you are on the class list.
Does this mean my medical records were leaked?
Not necessarily. The claim is that tracking tools shared website activity data, not that hackers stole records. Tenet denies wrongdoing.
Do I need proof that I used a Tenet site?
No. Your Login ID and PIN tie your claim to Tenet’s records.
Is TenetPixelSettlement.com legitimate?
Yes. It is the official site for the Tenet settlement, run by Simpluris.
Summary
The Tenet Healthcare pixel settlement offers a cash payment and credit monitoring to people identified in Tenet’s records. File by March 15, 2027, and see our open class action settlements for other claims.
Official Settlement Notice
Read the court approved long form notice for the Tenet Healthcare pixel settlement below.